Thursday, 1 September 2016

TRENDS IN BANKING


 

Automated Teller Machine (ATM) service

Banks that have computerized their systems of operation are providing ATM services to their savings and current account holders. This facility enables the customer to perform banking transactions anytime in the day at ATMs installed outside the bank and at key locations. Some of the banking transactions include withdrawals up to a certain amount each day, transfer of funds between accounts, deposit of cash or cheques, bank balance enquiry, request for cheque books and statements of accounts. Some banks in Singapore have even extended the ATM service to include payments of purchases and bills at participating shops or organizations where special machines are installed. The ATM cards can be used at these machines to authorize payment (e.g. NETS service at major shopping complexes.)

 

Telebanking

As an extension of ATM services, some banks have introduced telebanking services to their customers. Customers can pay bills or make loan repayments to pre-authorized corporations, check bank balances, order cheque books, request statements of accounts through the use of their telephones. Telebanking operates 24 hours a day anywhere via the push-button telephone linked with the bank's computer centre. With the widespread use of such services, together with ATM and credit card facility, a cashless and chequeless society is emerging.

Internet Banking

Internet banking enables the account holder to instantly search his statements; sign up to receive free mobile text alerts; pay bills and transfer money between accounts.
Banking online is the convenient way to:
  • Check the account balances and transactions,
  • cut down on paperwork by stopping the postal statements,
  • pay bills like credit cards and utility bills,
  • transfer money between your accounts or into someone else's bank account,
  • set up, change or cancel standing orders and view or cancel Direct Debits.

Night Safe facility

A special wallet provided by the bank is inserted in to safe in the outside of the wall of the bank to which customers are given the key. The following day the wallet is opened by the customer or bank Clark and customer account is credited accordingly

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